Privacy Policy

Last updated: September 2026

At Wandering Softly, we value your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, sign up for our emails or purchase one of our digital products or online courses.

1. Who we are

This website is operated by:

Wandering Softly
Salland 1
1948 RE Beverwijk
The Netherlands
Email: info@wanderingsoftly.eu

Wandering Softly is responsible for the processing of personal data as described in this Privacy Policy.

2. Personal information we collect

Depending on how you use our website, we may collect information such as:

• Your name
• Email address
• Billing information
• Order and purchase information
• Information you provide when contacting us
• Information you provide when signing up for our newsletter, free resources or waitlists

When you use our website, certain technical information may also be collected automatically, such as:

• IP address
• Browser and device information
• Pages visited
• Cookies and similar technologies
• General location information
• Referring website or source

Payment information is processed securely by the payment providers available through our checkout. Wandering Softly does not directly store your complete payment card details.

3. How we use your information

We may use your personal information to:

• Process your purchases
• Provide access to digital products and online courses
• Send order confirmations and other information relating to your purchase
• Deliver free resources or other content you have requested
• Send marketing emails when you have given us permission to do so
• Manage newsletter and waitlist subscriptions
• Respond to questions or customer support requests
• Improve our website, products and services
• Analyse website usage and marketing performance
• Prevent fraud or misuse
• Comply with legal and administrative obligations

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

4. Legal bases for processing

Where the General Data Protection Regulation (GDPR) applies, we process personal data on one or more of the following legal bases:

• Contract: when processing is necessary to provide a product or service you have purchased.
• Consent: for example, when you choose to receive marketing emails or consent to certain cookies.
• Legitimate interests: where necessary for the operation, security and improvement of our business and services, provided those interests do not override your rights.
• Legal obligations: when we are required to retain or process information by law.

5. Sharing your personal information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate Wandering Softly. These may include providers used for:

• Website and e-commerce hosting, including Shopify
• Payment processing
• Delivery and hosting of digital products or courses
• Email marketing and communications
• Website analytics
• Advertising and marketing
• Customer support
• Accounting and other business administration

These service providers may process personal information only as necessary to provide their services and subject to their own privacy obligations.

Some service providers may process data outside the European Economic Area (EEA). Where required, appropriate safeguards are used for international transfers of personal data.

6. Cookies and similar technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website and checkout to function. Other cookies may be used, with your consent where required, to understand how visitors use our website, measure marketing performance and provide relevant advertising.

You can manage your cookie preferences through the cookie consent options available on our website.

For more information, please see our Cookie Policy.

7. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Certain information relating to purchases and financial administration may need to be retained for longer periods to comply with legal, tax and accounting requirements.

When personal information is no longer required, we will delete or anonymise it where appropriate.

8. Your privacy rights

If the GDPR applies to you, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Request restriction of processing
• Object to certain processing
• Receive certain personal information in a portable format
• Withdraw your consent at any time where processing is based on consent

Withdrawing consent does not affect processing that took place before consent was withdrawn.

To exercise any of these rights, contact us at info@wanderingsoftly.eu.

You also have the right to lodge a complaint with the relevant data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.

9. Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Third-party links

Our website may contain links to third-party websites or services.

Wandering Softly is not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies before providing personal information.

11. Children's privacy

Our products and services are not intentionally directed at children.

We do not knowingly collect personal information from children where parental or guardian consent would be required by applicable law.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example when our services, website or legal obligations change.

The most recent version will be published on this page with the updated date shown at the top.

13. Contact

If you have questions about this Privacy Policy or about how your personal information is handled, please contact:

Wandering Softly
Salland 1
1948 RE Beverwijk
The Netherlands
Email: info@wanderingsoftly.eu