Frequently Asked Questions
What is Wandering Softly?
Wandering Softly is a space for women who are ready to move away from always pushing, rushing and simply getting through the day — and towards a softer, more intentional way of living.
Our digital products and courses are created to help you slow down, reconnect with yourself and create more space for rest, softness and what truly feels good to you.
What kind of products does Wandering Softly offer?
Wandering Softly currently offers digital products and online courses focused on soft living, self-connection and personal growth.
Everything is designed to be followed at your own pace, from the comfort of your own home.
How will I receive my purchase?
All products are digital, so nothing will be shipped to you.
After completing your purchase, you will receive the information you need to access your product or course electronically.
Please make sure you enter the correct email address during checkout.
I haven't received my access email. What should I do?
First, check your spam or junk folder and make sure you're checking the same email address you used when placing your order.
Still can't find it? Email us at info@wanderingsoftly.eu and we'll be happy to help.
How long do I have access to my course?
Your exact access period will be stated on the product or course page at the time of purchase.
You can follow the course at your own pace within that access period — there is no need to rush through the material.
Is Wandering Softly a form of therapy or coaching?
No. Wandering Softly does not provide therapy, medical care or psychological treatment.
Our products are intended for educational and personal-development purposes and are designed to support reflection, self-connection and a softer way of living. They are not a substitute for professional medical or mental-health care.
Can I get a refund on a digital product or course?
Because our products are digital and access may be provided immediately after purchase, purchases are generally non-refundable once access to the digital content has begun, to the extent permitted by applicable law.
Your statutory consumer rights remain unaffected.
For full details, please see our Refund & Cancellation Policy.
Can I share my course or workbook with someone else?
No. Your purchase is for personal use only.
Course access, workbooks, downloads and other Wandering Softly materials may not be copied, shared, resold or distributed without our written permission.
Is the course available in Dutch?
From Survival Mode to Soft Living is currently available in English.
We are exploring a Dutch version. If you'd like to be the first to know when it becomes available, you can join the Dutch waitlist on our website.
How can I contact Wandering Softly?
For questions about your purchase, course access or anything else, email:
We aim to reply within 1–2 business days.